Facilities Operations Manager – Client Side

Company

This is a client-side opportunity within a globally renowned Asset Management company that owns significant parts of skylines in major cities throughout the world.

They boast a much-envied working environment, with great packages and a deserved reputation for employee care which has resulted in a particularly high staff retention rate.

Job

We are seeking a Facilities Operations Manager who will join a commercial landlord to manage the cleaning, security, reception, telephone, and administration services for a prestigious commercial building in The City of London.

Accountabilities:

• This is a customer-focused role, focused on service delivery in accordance with lease obligations.
• Leading and engaging with the operational team whilst acting as the point of contact for all occupiers.
• Work with the management team to strategize training and development plans for the operational team.
• The Operations Manager leads by example with hands-on visibility and defines and promotes an operational vision that is relevant and is benefitting the occupiers, visitors, and all other users of the property.
• To be reasonably available outside normal working hours to cover emergency situations.
• Lead the liaison of the occupier moving in/out process from a soft services perspective.

Financial responsibilities:

• Prepare, monitor, and reconcile service charge budget lines, in consultation with the General Manager.
• Ensure signed contracts are in place for all suppliers and that these are reviewed at specified periods including full tender activity, where necessary.
• Audit and check supplier delivery, being responsible for authorisation of contractor invoices for payment with allocated authority.
• Maintain proper records of expenditure and spending commitments, using the appropriate technology provided.

Experience and Requirements:

• Relevant management experience within commercial buildings, preferably on the landlord’s side.
• Experience in preparing and organizing service charge budgets to completion.
• Be IOSH OR NEBOSH accredited.

Benefits:

• You will be joining a fantastic in-house company at one of the city’s most prestigious new commercial towers.
• Depending on experience this job will pay between £55,000 – £60,000 and comes with a generous package:
• 9% Pension – 7.5% Employer Contribution
• 25 days holiday
• Medical Insurance
• Season Ticket Loan
• Cycle to work scheme
• Childcare vouchers
• Travel insurance
• Health checks
• Life insurance (x4 salary)
• Overtime Available
• Annual pay review
• They will match any charitable donations you make up to £2,500 per year.
• 20 weeks of paid maternity leave
• Other fantastic and unique benefits