Company
You will be working for a leading facility and building maintenance service provider in the City of London. They are an established company with an impressive portfolio of corporate clients across several sectors. Having recently won some new contracts across London, they are now in the process of growing their team to account for their success.
Job
An experienced Account Manager (FM and building maintenance) is required by a world-leading service provider to oversee a key account of theirs in the City of London. The client you will be overseeing is a global brand and financial institution with a handful of offices across the Capital. You will line manage a team of over 20, with direct management of 4 Contract Managers: implementing a hard services contract. You will have ultimate responsibility for the account, ensuring all SLA’s are met and the client is happy with the service provided.
Accountabilities:
- An engineering background is a requirement.
- Ensure that contractual agreements are met and exceeded.
- Provide leadership for all employees on the account.
- Identify opportunities to increase turnover and profitability, ensure extra-works are added as often as possible, and make sure contracts are won on re-tender.
- Responsibility for all members of staff, ensuring all engineers are trained to an appropriate level and are performing to or above expectations.
- Implementing and effective hiring policy in order to hire the best talent in an efficient manager.
- Implementing an effective health and safety strategy and ensuring good compliance levels.
- Maintaining a good working relationship with the client, addressing any concerns appropriately.
Experience and Requirements
Benefits
You will be joining a fantastic company whose business model is to focus on the training and development of their staff – keeping staff turnover as low as possible.
Depending on experience this job will pay £75,000 – £85,000 + £5,000 car allowance and comes with a generous package.
