Concierge- SIA Licence Required

Concierge- SIA Licence Required- London- 27k- Permanant Position

My client are currently recruiting for an experienced Concierge to join their team

12 hour shifts

Main duties

Be the face of the Building acting professional at all times
Provide a professional, efficient, and approachable security service maintaining a high level of customer service to staff and visitors at all times.
Carry out internal and external patrols, day and night to ensure that it remains a safe and secure environment
Record all maintenance issues, potential lease breaches orproviding sufficient detail / evidence.
Monitor surveillance equipment to ensure a thorough inspection of buildings, equipment and access points. Ensuring that the CCTV system is monitored.
Providing helpful advice, guidance and information to residents, visitors and contractors and if not able to do so, direct to other members of staff who can assist.
Actively take action to remedy breaches of the lease, nuisance, Landlord and Tenant legislation, general requests, queries, etc. Liaise with residents
Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures
Monitor the duties of estate based staff to assist in ensuring that work specifications and service levels are met.
Report any inappropriate levels of Health and Safety or dangerous acts to the Development Manager.
Provide support in an emergency or evacuation situation
Ensure and regularly check that fire exit doors and routes are maintained free of obstructions, reporting any defects or maintenance issues as appropriate.
Prevent damage to the development by reporting irregularities and deterring such acts with an overt security presence, demonstrating an ability to assist in the apprehension of those that
Monitor and respond immediately to alarm system activations
Maintain all security related equipment and working areas to a high standard of cleanliness and safety, ensuring all defects are reported.
Assist in the induction and training of new members of staff
Ensure that correspondence, emails and telephone calls are responded to within timeframes
Undertake other general duties as required from time to time