Contract Support Administrator

Contract Support Administrator- Manchester- Temporary Position – £10 per hour

My client, a leading Facilities and Maintenance Provider are currently recruiting for an experienced Contract Support Administrator to join their team on a Temporary Basis. The ideal candidate will have experience working within Facilities and Maintenance in an corporate environment,

The duties will include all aspects of Helpdesk, day to day administration, working closely with the team, chasing

documents, being involved with the planning of projects and answering calls and emails.

Responsibilities:

• Dealing with day to day enquires from Clients
• PPMS using Concept Evolution
• Dealing with Engineers
• Raising Work Orders for new jobs / contracts / quotes
• Raising Purchase Orders and placing call outs to sub-contractors Ensuring all client files are maintained accurately and kept up to date
• Processing task sheets daily
• Logging staff Holiday and Sickness
• Ensuring WIP (work in progress) is up to date at all times
• Maintaining of the site sub-contractor records and Logbook System
• Produce statistical reports on a weekly and monthly basis
• Raising reactive jobs
• Uploading sub-contractor service sheets on to the system
• Taking meeting minutes
• Booking internal meeting rooms

Requirements:

• Experience within a similar customer focused multi-disciplined demanding environment
• Experience working in a Helpdesk/Administration role
• Fully conversant & competent in using MS office applications
• Managed auditing processes for a range of services and performed to service KPI’s
• Good communication (both written and verbal) skills with ability to work under pressure whilst focused on best-in-class customer service