Engineering Services Manager
A “True Global Player” within the Facilities Maintenance sector which currently operates out of over 30 locations, is looking for a confident and experienced Engineering Services Manager to join their ever-expanding team on one of their large London based contracts. This organisation focuses on its people, believing if you focus on connecting the people and the places, the world works better.
You will be technically strong with business-critical experience, have confident and projectable leadership skills to best help run a large team of shift engineers and hold a professional and presentable manner in this client-facing role.
This is a Monday to Friday role, 8am till 5pm.
Key Responsibilities
- In partnership with the campus facilities team, to deliver a world-class working environment for the client.
- Maintain engineering standards to maximize operational effectiveness and reliability of the Plant and associated systems in accordance with set schedules.
- Achieving set engineering standards in accordance with Health and Safety at Work Act (HASAWA) requirements and company Safe Systems of Work (SSOW)
- To maintain accurate records and update documentation as directed and adhere to onsite Quality Assurance procedures in all respects.
- Respond to all Engineering related help desk requests and reactive system issues in a prompt and efficient manner.
- Coordination of initial actions in response to all client requests.
- All working activities should support Asset Governance
- The wider team must complete all mandatory and company training on time
- Ensure all incidents are escalated and communicated within the contract SLA, actioned, and documented according to policies and procedures
- As required, coordinate with the Project delivery team
- The Engineering shift team will be responsible for covering all annual and sickness cover for the site to meet the agreed manning level
- By spot-checking and auditing, ensure that all applied processes and governance are upheld by the site engineering team.
- Update the contract, conduct regular team meetings, and cascade bulletins
- Maintain annual appraisals for your staff so that they can continually improve their skills and knowledge
- Managing finances effectively to budget and respond to financial indicators
- Consult the wider company community when needed
- Work with Tririga to coordinate all corrective works, when necessary, for Third-Party Work Orders.
- Providing prompt and effective responses to all building services help desk requests.
- To coordinate visiting specialist subcontractors associated with all aspects of the PPM schedules.
- To respond to callouts and cover breakdowns and emergencies associated with all services aspects of the contract as required.
- Building Services fault diagnosis associated with the PPM or Reactive maintenance of the site.
- All contract activities, both maintenance and projects and ensure all safety aspects are managed and monitored in accordance with site procedures and requirements.
- Undertake tasks associated with staff during peak workloads and provide holiday and sickness cover.
- Take ownership of the client’s needs and pursue effective communications with the customer to build a stable relationship.
- Maintain accurate records of work done and expenditure, using this information to report to the Operations Manager monthly.
Experience and Requirements
- At least 2 years in a managerial role.
- Experience in managing large teams of engineers on a single site.
- Strong leadership skills.
- Presentable, charismatic, and personable.
Benefits
You will be joining a fantastic company whose business model is to focus on the training and development of their staff – keeping staff turnover as low as possible.
Depending on experience this job will pay between £54,000 – £57,000per annum and comes with a wealth of benefits including:
- 25 Days Holiday plus bank holidays
If you are looking to join a company that genuinely Works with customers day by day, side by side, to understand every aspect of the user experience.
