Facilities Administrator

Facilities Administrator- 28k- London West End- Permanent

My client, a well known Facilities and Maintenance Provider are currently looking to recruit an experienced Facilities Administrator to join their busy team based in the West End.

Key Responsibilities:

• General Administration Duties
• Organising Operatives and Subcontractors
• Ensuring Planned works are scheduled correctly
• Ensuring all calls are logged onto the CAFM System
• Organising work orders for approved subcontractors
• Ensure delivery of high service level regarding reactive calls and support for internal and external clients.
• O&M Manuels
• Updating clients.
• Oversee the logging and close down of reactive calls
• Supporting Operational administration.
• Schedule planned maintenance for in house and subcontracted labour.
• Administer and maintain software system.
• Coordinate holiday requests and sickness notifications, arrange cover where required.
• Update existing planned maintenance schedules with revisions to contract.
• Setup planned maintenance schedules and record keeping systems for new contracts. Update planned maintenance jobs with status updates and required certification.
• Maintain site logbook systems with regular certificate updates.
• Develop working relationship with Operations team and clients to deliver best in class customer service.
• Work to a range of performance KPl’s.

Skills and Qualities:

• Experience in scheduling within the service industry, preferably commercial property maintenance.
• Advanced MS office skills.
• Experience working with CAFM system.
• Organised with a good attention to detail.
• Good literacy and numeric skills.
• Good interpersonal skills.
• Confident telephone communicator.
• Able to work in a varied and sometimes pressurised environment.
• Work on an alternating rota as per above hours.