Facilities Helpdesk Administrator

Facilities Helpdesk Administrator- Kent-26k- Perm

My client, a leading Facilities and Maintenance Provider are currently recruiting for an experienced Facilities Helpdesk Administrator to join their team based in Kent. The ideal candidate will have a minimum of 2 years experience working on a Maintenance Helpdesk and have extensive experience within Customer Services.

Main Duties

• General Administrative Duties
• Helpdesk and Customer Services
• Assigning reactive tasks and call outs to engineers and subcontractors
• Raising Purchase Orders and Quotes
• Updating reactives on the system and closing down jobs
• Producing weekly call out reports
• Ensuring that all recharge costs have been captured
• Dealing with the Engineers
• Chasing service reports from subcontractors following PPM visits and filling
• Checking PPMs to make sure correct reports have been uploaded and chasing engineers to close
• Assisting with closing down PPMs if required
• Creating logbooks when needed
• Logging timesheets on a weekly basis

My client is looking to interview for this position immediately so please apply