Facilities Helpdesk Manager

Facilities Helpdesk Manager- Redhill Surrey- 30k- Perm

My client, one of the UK’s leading Maintenance providers are currently recruiting for an experienced Facilities Helpdesk Manager to join their busy team based in the Redhill Surrey area. The ideal candidate will have previous senior experience with a property management or facilities management company and have managed a Facilities Helpdesk team. The role will support the facilities manager in delivery of maintenance to their clients throughout the portfolio.

Key Duties.

• Managing the Facilities Helpdesk
• To assist and co-ordinate the team to maintain PPM maintenance throughout the portfolio.
• Help prepare site regulations, risk assessments, issue permits to work for all contractors.
• Booking Meeting Rooms
• Attending Meetings and taking notes
• Liaise with the Postroom and open mail
• Collating information from employee timesheets, i.e. sickness, holidays etc
• Arranging holiday cover through recruitment agencies
• Proactively manage the scheduling of meetings/visits. Diary Management.
• The preparation of documents as required against tight time scales. This may include, but is not limited to typing, photocopying, collating, and binding. General filing
• Ensure that routine correspondence receives a reply in a timely manner.

Essential Skills

• Previous experience of CAFM systems Ideally Pirana.
• A good general education, to GCSE or equivalent to include GCSE English and Mathematics qualification.
• Previous secretarial post, preferably in a similar role. At least 5 years previous relevant experience with at least 3 years as a Helpdesk Manager
• Excellent verbal and written communication skills
• Excellent telephone manner.