Facilities Service Desk Administrator

Facilities Service Desk Administrator-Essex/East London- 28k Permanent Position

My client, a Facilities and Maintenance Service Provider are currently recruiting for an experienced Service Desk Administrator to join their team based in the Essex East London area. The ideal candidate will also have experience working in a Facilities and Maintenance environment and have used various CAFM systems.

Main Duties

• Working on the Busy Service Desk
• Assigning jobs to Engineers and closing them when completed
• PPMS
• Raising Purchase Orders
• Closing down Jobs.
• All Contract Support Administration
• Assising the Managers
• Use of Concept and other CAFM systems
• Dealing with Engineers and assisting the site management
• Weekly Reports and attending meetings
• Scanning and uploading all statutory compliance and supporting documentation onto the Compliance System.
• Identify areas of non-compliance and missing documentation within the business on a daily basis and issue reports & updates to the relevant staff for actioning
• Follow up and where possible ensure that all actions/non compliances resulting from the issuing of the above reports are completed in the required time frames.
• Respond to requests for any information relating to the Compliance System from Clients and relevant staff.