Facilities Service Desk Administrator

Facilities Service Desk Administrator- 35k plus Package- London Liverpool Street- Permanent.

My client, one of the worlds leading Managing Agents are currently recruiting for an experienced Facilities Service Desk Administrator to join their busy team in one of the most prestigious buildings in the city.

This is a great opportunity for someone who wants to work client side instead of a Maintenance Provider.

Main Duties

• Working on the Buildings Facilities Service Desk working as part of a team providing Administration support when required and will be the first point of contact for service enquiries for the building.
• Allocating work orders to the Maintenance team and supply chain
• Log calls on Concept- CAFM System
• Monitor PPM schedule and reactive maintenance jobs and report by exception when tasks are not completed in the requested time frame
• Follow up open jobs
• Dealing with Occupiers and Management team and reporting issues
• Updating Asset with work record sheets with the Service Desk database
• Provide Support in Compiling the Monthly Management Report
• Communicate with the team and managers
• Invoicing and Raising Purchase Orders
• Attending Meetings and Taking Minutes
• Ensure the Helpdesk is covered at all times
• Work alongside the Property Administrator
• Updating the Service Desk Database