Operations Manager – Facilities Management
City of London | Up to £85,000 + Bonus + Excellent Benefits
An excellent opportunity has arisen for an Operations Manager to oversee operational delivery within a large commercial building in the City of London. This facilities management role supports the General Manager in delivering high-quality services while maintaining strong occupier relationships.
The Operations Manager will lead soft services operations (cleaning, security, reception, administration) while managing upcoming building fabric and M&E upgrade projects. The role requires balancing project delivery with excellent stakeholder management.
This facilities management position includes managing two direct reports (Coordinator & Administrator), overseeing contractors, and supporting service charge budgets within a busy multi-tenant environment in the City of London.
The Operations Manager will play a key role in maintaining operational standards, service delivery, and occupier satisfaction within a premium facilities management environment.
Key Requirements
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IOSH Health & Safety qualification (essential)
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NEBOSH qualification (desirable)
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Experience in facilities management or property operations
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Strong understanding of UK health & safety legislation
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Experience managing multi-discipline soft services
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Service charge and contractor management experience
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Experience within multi-tenanted commercial buildings
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Professional membership such as IWFM, AssocRICS, or ACIBSE (desirable)
Salary & Benefits
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Up to £85,000
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Bonus
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25 days annual leave
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1 day work from home per week
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Private healthcare
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Exellent parental leave policy
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Life assurance
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Income protection
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40 hours per week; flexible working hours
