Senior Facilities Helpdesk Administrator

Senior Helpdesk Administrator- Surrey- up to 30k- Permanent Position

My client, a leading Facilities and Maintenance Provider are currently recruiting for a Senior Helpdesk Administrator based in the Surrey area- You will be joining a team who pride themselves in impeccable Customer Service and a company who believe in Inhouse Training and development. The ideal candidate will have worked for a Maintenance Provider previously for a minimum of two years and have managed or been a Senior member of a Facilities Helpdesk.

Main Duties

• Facilities Helpdesk Administration
• Raising Purchase Orders
• PPMS
• losing down jobs when completed by Engineers
• Dealing with Engineers and assigning them to jobs and coordinating Maintenance
• Providing support with helpdesk and answering a high volume of reactive and PPM tickets
• Tracking progress of jobs on CAFM System
• Assign multiply engineer’s PPM’S on a monthly basis and update
• Co-ordinate subcontractor attendance in line with E-log books PPM Planner
• Updating all jobs on the CAFM System
• Collating Weekly Service Reports
• Assisting with closing PPMs if required
• Assisting with any other admin tasks if needed